New Britain Hospital & Healthcare Bus Rentals
New Britain Coach Bus Service provides reliable, flexible, and cost-effective medical transportation solutions for hospitals, clinics, and healthcare systems across Connecticut. We help keep your staff, patients, and visitors moving safely and on time—whether you need daily commuter shuttles between campuses, non-emergency patient transfers, last-mile connections from CTfastrak or Hartford Line rail stations, or specialized service during construction projects or public health emergencies. Call our team 24/7 at 959-590-1790 to get an instant quote on a custom shuttle plan built around your facility’s exact needs, schedule, and budget.

Why New Britain Healthcare Providers Choose New Britain Coach Bus Service
We’ve been working with Connecticut’s largest hospital networks, private medical practices, and government agencies since 2011, providing everything from single-route commuter shuttles to complex multi-site operations running 24/7/365. Our experience includes partnerships with Hartford HealthCare, Trinity Health Of New England, Yale New Haven Health, UConn Health, and the Connecticut Department of Public Health, as well as smaller providers serving rural communities in Litchfield County or shoreline towns like Old Saybrook and Guilford. When you book with us, you get access to one of the largest fleets in the state—minibuses, sprinter vans, full-size charter buses, even ADA-accessible vehicles—all backed by a team of experts who understand the unique challenges of healthcare logistics.
We know how important it is to keep your people moving safely and on time, especially during a public health crisis or major construction project. That’s why we offer flexible contracts, real-time tracking via GPS, and 24/7 dispatch support so you can adjust schedules or add extra vehicles whenever demand spikes. Need to run shuttles between Hartford Hospital and a remote parking lot in Wethersfield? Or set up a dedicated route connecting Saint Francis Hospital to a COVID-19 testing site in Bloomfield? We’ve done it all before—and we’ll make sure your operation runs smoothly from day one.

Custom Shuttle Plans for Any Size Organization
No two healthcare systems are exactly alike, which is why we build every shuttle plan from scratch based on your specific requirements. You choose the routes, stops, timetables, and vehicle types that work best for your staff and patients—and we take care of the rest. Options include:
- Commuter shuttles from park-and-ride lots or transit hubs (e.g., New Britain CTfastrak Station, Meriden Amtrak Station)
- Intercampus circulators linking multiple buildings or satellite offices
- Last-mile connections to bus/train lines for employees who use public transit
- Non-emergency medical transport (NEMT) for patients with limited mobility
- On-demand service for late-night shifts or urgent requests
You can also customize onboard amenities such as free WiFi, power outlets, reclining seats, bike racks, luggage storage, and wheelchair lifts/securements. If you want to display your hospital’s logo or public health messages on the exterior/interior of the bus, we can arrange for wraps or digital signage as well.

Serving All of Connecticut—and Beyond
Based in New Britain, New Britain Coach Bus Service operates statewide across Hartford County, New Haven County, Fairfield County, Middlesex County, Tolland County, Windham County, Litchfield County, and New London County. We regularly run shuttles for hospitals and clinics in cities like Hartford, New Haven, Bridgeport, Stamford, Waterbury, Norwalk, Danbury, New Britain, Bristol, Middletown, Manchester, West Haven, Milford, Stratford, East Hartford, Enfield, Wallingford, Southington, Glastonbury, Torrington, Naugatuck, Shelton, Wethersfield, and more.
If your organization has facilities in neighboring states (e.g., Springfield MA, Westchester NY, Providence RI), we can coordinate cross-border service as well. Our team is familiar with the needs of both urban medical centers and rural critical access hospitals, so no matter where you’re located, we have a solution that fits.

Flexible Contracts and Competitive Pricing
We offer a range of contract options to suit your budget and operational goals, including month-to-month agreements, seasonal packages, and multi-year partnerships with volume discounts. Pricing is based on factors such as distance traveled, hours of operation, vehicle size/type, frequency of trips, and any special requirements (e.g., union drivers, security escorts, PPE supplies). In general, chartering a private shuttle is more cost-effective than reimbursing individual taxi/Uber rides or losing productivity due to lack of parking.
For organizations participating in Medicaid/Medicare programs or seeking grant funding for transportation initiatives, we can provide detailed invoices and ridership reports to support your compliance/auditing needs. During the COVID-19 pandemic, many clients were able to offset the cost of shuttles through CARES Act or FEMA reimbursements—ask us if you qualify for similar assistance.

Ada-accessible Vehicles and Inclusive Service
Ensuring equitable access to healthcare means providing transportation that accommodates riders of all abilities. Our fleet includes minibuses and full-size coaches equipped with wheelchair lifts or ramps, priority seating, handrails, and extra space for mobility devices such as walkers or scooters. Drivers receive training on how to assist passengers with boarding/exiting safely and respectfully.
If you have specific ADA compliance standards or need to serve individuals who are blind/deaf/hard-of-hearing, let us know so we can make appropriate arrangements (e.g., audio announcements, Braille signage, service animal policies). We believe everyone deserves a safe ride to their medical appointments—no exceptions.

Construction Detours and Emergency Response
Hospitals are constantly expanding or renovating their facilities, which often disrupts normal traffic patterns and reduces available parking. Rather than inconvenience your staff/patients with long walks or confusing detours, use a shuttle to bridge the gap until construction is complete. We’ve managed temporary routes during major capital projects at places like UConn John Dempsey Hospital (Farmington), Hartford Hospital, MidState Medical Center (Meriden), and Backus Hospital (Norwich).
In times of crisis—such as natural disasters, mass casualty incidents, or infectious disease outbreaks—we can rapidly deploy extra buses to evacuate vulnerable populations, transport medical teams/supplies, or isolate symptomatic individuals from the general public. Our company played a key role in supporting Connecticut’s pandemic response by moving healthcare workers to/from quarantine hotels, delivering PPE shipments, and setting up mobile testing/vaccination sites accessible by shuttle.
Whatever challenges your organization faces, you can count on New Britain Coach Bus Service to keep you connected and resilient. Contact us today at 959-590-1790 for a free consultation and quote on your next hospital shuttle project!